Harbour 33 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Harbour 33 Casino website, account services, games, promotions and any other services made available through the site. By accessing the website, registering an account or using any service, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree with them, you must not use the website or its services.

Additional rules may apply to particular games, competitions, promotions, payment methods or other services. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.

You are responsible for checking this page regularly. Harbour 33 Casino may update, replace or amend these Terms & Conditions when reasonably necessary, including to reflect changes to the website, games, technology, business practices or applicable legal requirements. The current version published on the website will apply to your future use. Continued use after an update means that you accept the revised terms.

Harbour 33 Casino may suspend, restrict or withdraw access to the website or any service where this is required for maintenance, security, compliance, responsible gambling, fraud prevention or other legitimate operational reasons. Where appropriate, reasonable notice may be provided, but this may not be possible in every situation.

Your responsibility

• Use the website only for lawful purposes and in accordance with these Terms & Conditions.
• Keep your account information accurate, current and complete.
• Protect your login details and prevent other people from accessing your account.
• Read the rules for each game, promotion and payment method before using it.
• Make sure that online gambling is permitted in the place where you are located.
• Tell Harbour 33 Casino promptly if you believe your account has been accessed without authorisation.

2. Accounts, eligibility and verification

To use account-based services, you must provide the information requested during registration. You must be legally entitled to gamble online and meet any applicable age, identity, location and other eligibility requirements. You must not create or use an account if doing so would breach a law, restriction or obligation that applies to you.

Each player should maintain only one personal account unless Harbour 33 Casino has expressly approved another arrangement. Accounts must be registered in the player’s own name and must not be opened on behalf of another person. You must not sell, transfer, lend or otherwise allow another person to use your account.

Harbour 33 Casino may ask you to verify your identity, age, address, payment details or source of funds. Verification information may include official identification or other documents reasonably required for compliance and security purposes. Until the requested information is received and reviewed, some account functions may be delayed, limited or unavailable.

You are responsible for keeping your username, password and other security information confidential. You must not share these details with anyone, and you should use a secure password that is not used for other services. Activity carried out through your account may be treated as activity authorised by you unless you have promptly reported suspected misuse.

Harbour 33 Casino may refuse an application, close or suspend an account, or restrict access where information is incomplete or inaccurate, eligibility cannot be confirmed, suspicious activity is identified, or the account appears to be used in breach of these Terms & Conditions. Any action taken will be handled in accordance with applicable requirements and relevant account procedures.

Prohibited account activity

• Creating an account using false, misleading or stolen information.
• Using another person’s payment method without proper authority.
• Attempting to avoid an account restriction, exclusion or verification process.
• Using software, devices or methods intended to manipulate games or website functions.
• Engaging in fraud, money laundering, collusion, cheating or other unlawful conduct.
• Using automated tools, bots or scripts where they are not expressly permitted.

3. Deposits, withdrawals and account funds

Funds may be added to your account using payment options displayed on the website. You should use a payment method held in your own name and ensure that the information supplied is correct. Harbour 33 Casino may decline or reverse a transaction where a payment cannot be authorised, appears irregular, is associated with a third party or creates a security or compliance concern.

You must not use the service to deposit or transfer funds obtained unlawfully. Harbour 33 Casino may conduct checks on transactions and may request additional information before processing a deposit, withdrawal or refund. Processing times can vary depending on the payment method, verification requirements, banking providers and other circumstances outside the website’s control.

Withdrawal requests may be subject to account verification, payment checks, transaction review and any conditions shown at the time of the request. A withdrawal may be returned to the original payment method where this is available and appropriate. If that is not possible, Harbour 33 Casino may use another verified method or request further information.

You are responsible for checking that account balances and transaction records are accurate. If you notice an error, duplicate transaction, missing amount or other discrepancy, you should report it through the support options available on the website as soon as possible. Records maintained by Harbour 33 Casino may be used to review and resolve account or transaction disputes.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes cannot be predicted or controlled by changing the amount or frequency of deposits. Harbour 33 Casino may make account tools available to help you set limits, take a break or seek support.

Account closure

You may ask to close your account at any time through the support or account-management options made available on the website. Closure requests may be subject to security checks and the resolution of pending transactions. Closing an account does not remove obligations that arose before closure, including obligations relating to lawful conduct, transaction reviews or these Terms & Conditions.

4. Games, promotions and technical matters

Games are provided for entertainment and are subject to their displayed rules. Results are determined by the game system and applicable technical processes. You should review the rules, available features and any displayed information before placing a wager. Once a wager has been accepted, it generally cannot be changed or cancelled except where the applicable game rules or a legal requirement allow this.

Harbour 33 Casino does not guarantee uninterrupted access to every game or website feature. Internet connections, devices, software, payment providers, maintenance, network failures and other events may affect availability or performance. If a technical error affects a game, transaction or result, Harbour 33 Casino may take reasonable steps to correct the error, including voiding an affected transaction where appropriate.

Promotions, bonuses and special offers are subject to the terms shown with the relevant offer. These terms may include eligibility conditions, participation requirements, expiry dates, wagering or playthrough requirements, game restrictions and other limitations. You should read the applicable promotional terms before accepting or using an offer. If a promotion is unavailable to you, you must not attempt to claim it through another account or by disguising your eligibility.

Harbour 33 Casino may change, suspend or withdraw a promotion where this is reasonably required, including where an offer is affected by a technical error, misuse, fraud or changes to applicable requirements. Where an offer has been awarded in error or obtained through prohibited conduct, the related benefit may be removed and related activity may be reviewed.

Website content and intellectual property

The website, branding, text, images, graphics, software, game content and other materials are protected by intellectual property rights. You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, alter, distribute, publish, reverse engineer or commercially exploit website content unless you have permission or the law allows it.

You must not interfere with the website, introduce malicious code, attempt to gain unauthorised access or use the service in a way that could damage its operation or security. Harbour 33 Casino may investigate suspected misuse and take action that is reasonable and permitted under applicable law.

5. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should set personal boundaries before you play, keep track of your spending and avoid gambling when you are distressed, tired, affected by alcohol or under pressure from other people. Never chase losses or increase your stakes to recover money.

If gambling is becoming difficult to control, stop playing and use the responsible gambling tools available through the website. These may include deposit controls, time reminders, temporary breaks, account restrictions or self-exclusion options, depending on the services available. You can also seek independent help from an appropriate gambling support organisation or qualified professional in Australia.

Harbour 33 Casino handles personal information in accordance with its Privacy Policy and applicable privacy obligations. Information may be collected, used, stored or disclosed where reasonably necessary to provide services, verify identity, process payments, protect accounts, prevent fraud, meet legal requirements and support responsible gambling. The Privacy Policy explains how personal information is managed and what choices may be available to you.

Nothing in these Terms & Conditions is intended to exclude, restrict or modify a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or any other applicable law. Subject to those rights, the website and its services are provided according to the rules and conditions published from time to time.

You may raise a question, complaint or account concern using the support channels made available on the Harbour 33 Casino website. Please provide enough information for the matter to be reviewed, while avoiding the unnecessary submission of sensitive personal information. Harbour 33 Casino may request further details to confirm your identity and investigate the issue.

These Terms & Conditions are intended to be read consistently with applicable Australian laws and any mandatory requirements that apply to the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. A failure to enforce a provision on one occasion does not mean that it has been waived permanently.

Before you play

1. Confirm that you meet the applicable age and location requirements.
2. Read these Terms & Conditions and the rules for the game or promotion you want to use.
3. Check that your account and payment information are accurate and belong to you.
4. Set a budget and time limit that you can comfortably afford.
5. Use the responsible gambling tools if you want to reduce, pause or stop your play.
6. Contact support if you do not understand a term, transaction or account restriction.