Responsible Gaming

Gamble responsibly

Responsible gambling means staying in control of how often you play, how long you play and how much money you spend. Before starting a session, decide what you can comfortably afford to lose and keep within that amount. A win is never guaranteed, and previous results do not change the outcome of future games.

Only gamble when you are in a suitable frame of mind. Avoid playing when you are upset, stressed, tired or affected by alcohol or other substances. Do not gamble to recover losses, improve your mood or deal with personal difficulties. Taking a break and returning later can help you make clearer decisions.

You must be at least 18 years old to use gambling services in Australia. Do not allow another person to use your account, and keep your login details secure. Gambling accounts should only be used by the registered account holder. If you believe someone under 18 has accessed gambling content or your account, stop using the service and seek assistance.

Practical ways to stay in control

• Set a budget before you play and do not increase it during a session.
• Set a time limit and use regular breaks away from the screen.
• Keep gambling separate from essential household spending, rent, bills and savings.
• Do not borrow money, use credit or sell belongings to fund gambling.
• Avoid chasing losses by increasing your stakes or playing for longer.
• Keep a record of your deposits, withdrawals, wins and losses so you understand your activity.
• Do not gamble while under the influence of alcohol or drugs.
• Talk to someone you trust if gambling is becoming difficult to manage.

Tools to help manage your play

Depending on the features available on your account, you may be able to use responsible gaming tools to help manage your activity. These tools can support your decisions, but they are not a substitute for personal judgement or professional advice. Choose settings before you play and review them regularly.

Account and session controls

• Deposit limits can help you control the amount added to your account over a selected period.
• Loss or wagering limits can help you manage the amount you are prepared to risk.
• Session reminders can prompt you to check how long you have been playing.
• Time-out options can provide a short break from gambling when you want to pause your activity.
• Transaction and activity history can help you review deposits, withdrawals, bets and results.
• Self-exclusion can prevent access to gambling services for a chosen period or until further review.

Controls may take effect according to the instructions shown when you set them. Some changes may be immediate, while other changes can be subject to a review or waiting process. A limit is intended to restrict your activity, not to encourage you to play up to that limit. If you choose a limit, use an amount that reflects your real budget rather than the maximum amount you could deposit.

If you decide that you need a complete break, consider self-exclusion rather than simply reducing your spending. During a self-exclusion period, do not try to open another account or use another person's account. Tell people close to you about your decision if that will help you maintain it.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income or previous experience. It may develop gradually, and a person may not notice the impact until gambling has affected their finances, relationships, work, study or wellbeing. Recognising early warning signs makes it easier to take action.

Possible warning signs

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss or feeling unable to stop after winning.
• Needing to gamble with larger amounts to achieve the same excitement.
• Borrowing money, missing payments or using money set aside for essentials.
• Hiding gambling activity, transactions or losses from family and friends.
• Feeling anxious, guilty, irritable or low because of gambling.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Missing work, study, family commitments or social activities because of gambling.
• Using gambling to escape stress, sadness, loneliness or other difficult feelings.
• Attempting to stop or cut back but being unable to maintain the change.

One or more of these signs does not mean that you are being judged or that change is impossible. It is a reason to pause and consider support. Stop gambling if you feel it is affecting your control, finances, relationships or mental health. Speaking honestly with a trusted person or a qualified gambling counsellor can be a useful first step.

If gambling is causing harm

If you are concerned about your gambling, use available account restrictions, request a break or self-exclusion, and remove access to available gambling funds where possible. Review your bank and payment settings, avoid borrowing to gamble and ask someone you trust to help you follow your plan. Professional support can help you understand the reasons behind your gambling and develop practical strategies for change.

Getting help and protecting others

Support is available for people who gamble, as well as for family members, friends and others affected by gambling. In Australia, you can contact an appropriate gambling support service in your state or territory, speak with a qualified counsellor or discuss your concerns with a health professional. Official Australian gambling support resources can provide confidential information, counselling and guidance about self-exclusion, financial concerns and family support.

If gambling has contributed to serious financial stress, consider speaking with a financial counsellor. If it is affecting your mental health or you feel unsafe, contact an appropriate health or crisis support service in your area. In an immediate emergency, contact emergency services. You do not need to wait until the situation becomes severe before asking for help.

Keeping gambling away from children

• Keep your account username, password and payment details private.
• Log out after using your account, especially on a shared device.
• Use device, browser or network controls to restrict access to gambling content where appropriate.
• Do not leave gambling pages open where children can view them.
• Do not allow another person to gamble using your account or payment method.
• Explain to children that gambling is an adult activity involving financial risk, not a way to earn money.

Harbour 33 Casino provides responsible gaming information to help players make informed choices. We do not encourage excessive play, chasing losses or gambling beyond a personal budget. If you would like to change your gambling activity, use the responsible gaming options available through your account and seek independent support when needed. Taking a break is always a valid choice.

Responsible gambling is an ongoing process. Review your budget and habits regularly, notice changes in your mood or behaviour and act early if gambling no longer feels enjoyable or manageable. Your wellbeing and essential financial commitments should always come before gambling.