Betting Rules

1. General betting conditions

Harbour 33 Casino provides betting services subject to applicable laws, regulatory requirements and the rules shown on the relevant product or market. These rules may differ depending on the type of bet, event, game, competition or promotion involved. Players should review the information displayed on the website before confirming a transaction. If a product has separate rules, those rules form part of these Betting Rules and will apply to the relevant bet.

You must use your own account when placing bets and must provide information that is accurate, complete and current. An account must not be shared, transferred, sold or used on behalf of another person. You are responsible for keeping your login details, devices and payment methods secure. If you believe that someone else has accessed your account, stop using it and follow the available account security or support process as soon as possible.

• You must meet all applicable age, identity, location and eligibility requirements before using betting services.
• You must not place bets if you are prohibited from doing so by law, by a court or by an account restriction.
• You must not use betting services for unlawful activity, fraud, money laundering, market manipulation or any other improper purpose.
• You must not use automated software, bots, scripts, scraping tools or technical methods intended to interfere with the website or gain an unfair advantage.
• You must not knowingly exploit an obvious error, pricing issue, technical fault or incorrect display.
• You are responsible for checking that your selected event, market, outcome, stake and odds are correct before confirming a bet.

A bet is not necessarily accepted merely because a selection has been entered or appears in a betting slip. Acceptance occurs only when the bet has been recorded by the relevant betting system and a confirmation is displayed or otherwise provided. If a bet is rejected, interrupted or not confirmed, it should not be treated as accepted. Players should check their account history before attempting to place the same bet again, particularly after a connection problem.

2. Placing and confirming bets

Before confirmation

Before confirming a bet, review the stake, potential return, odds, market description and any applicable conditions. Prices and information may change before a bet is accepted. The final odds, stake and terms recorded at acceptance are the details used for settlement, unless the bet is later voided, adjusted or otherwise handled under these rules or the relevant product rules.

You should not rely solely on a displayed potential return. A potential return is an estimate based on the information shown at the time and may be affected by the type of bet, the result, deductions, void selections, applicable rules or other conditions. Where a bet contains multiple selections, the outcome of one selection may affect the overall result and return.

Changes, cancellations and account records

Once accepted, a bet generally cannot be changed or cancelled by the player unless a specific feature or rule expressly allows it. A request to cancel a bet does not guarantee cancellation. If a bet has already been processed, accepted, settled or sent for settlement, it may not be possible to reverse it. The account transaction history, betting slip or other recorded confirmation should be retained as the primary reference for your bets.

1. Select the intended event, game, market and outcome.
2. Check the displayed odds, stake, potential return and any special conditions.
3. Confirm that the account and payment method being used belong to you.
4. Submit the bet and wait for acceptance or confirmation.
5. Review the account history to ensure the bet was recorded correctly.

If there is a difference between a display on a betting screen and the final record in your account, the accepted transaction record will normally be used for review, subject to any obvious error or system issue. You should raise a concern promptly through the available support channel and provide the relevant bet reference, date, event and other useful information.

3. Odds, events and settlement

Odds are offered for information and may change at any time before acceptance. An obvious error may include an incorrectly displayed price, market, selection, line, handicap, result, stake requirement or potential return. If an obvious error affects an accepted bet, the bet may be reviewed and corrected, voided or settled using the correct information in accordance with the applicable rules. This approach is intended to protect the integrity of the service and provide a consistent outcome for players.

Event information and results

Events are settled using the official result or other result source specified in the relevant product rules. News reports, live commentary, unofficial statistics and third-party displays may not be sufficient to determine settlement. A result may be amended after an initial announcement where the authorised governing body or official source changes its decision. The applicable settlement rules determine whether a later change affects a bet.

If an event is postponed, abandoned, interrupted, rescheduled, shortened or otherwise changed, the result may depend on the product-specific rules. Some markets may remain valid while others may be voided. A selection may also be void if the relevant participant does not take part, if the required conditions are not met, or if the market cannot be settled fairly. Where a multi-selection bet includes a void selection, the remaining selections may be treated according to the rules for that bet type.

Casino and game outcomes

For casino games and other digital games, the outcome generated and recorded by the authorised game system is used for settlement, subject to technical checks and the applicable game rules. Players should understand the paytable, winning combinations, game features and any displayed conditions before starting a round. A game round may be reviewed if there is a disconnection, incomplete transaction, duplicated action, system error or other irregularity.

Where a technical fault or malfunction affects a bet or game, the affected transaction may be investigated. A malfunction may make a transaction void, and any resulting payment may be withheld or reversed where permitted. Players should not continue to use a game or betting market if it appears to be operating incorrectly. Continuing after noticing a fault may make it more difficult to assess the transaction accurately.

4. Account reviews, payments and responsible play

Verification and fair use

Harbour 33 Casino may carry out identity, payment, security, fraud, source-of-funds or other compliance checks where required or considered appropriate. You may be asked to provide information or documents that help verify your identity, ownership of a payment method or the legitimacy of account activity. Access to some services, transactions or withdrawals may be restricted while a review is in progress. Reviews are handled in accordance with applicable requirements and the website’s privacy information.

Transactions must be made using an approved payment method that you are authorised to use. Payment reversals, chargebacks, duplicate transactions or suspicious activity may result in a review, account restriction or further action. Any balance shown in an account is subject to the validity of the underlying transactions. A payment or credit made in error does not create a right to keep or use that amount.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Only use money you can afford to lose, set a budget before you begin and take regular breaks. Do not chase losses, borrow money to gamble, bet when affected by alcohol or drugs, or use betting to manage stress or financial problems. If betting is no longer enjoyable or feels difficult to control, stop playing and seek independent support.

• Set personal spending and time limits before playing.
• Keep betting separate from essential household, rent, loan and living expenses.
• Do not increase stakes to try to win back money already lost.
• Use available account controls, breaks, deposit restrictions or self-exclusion options where appropriate.
• Ask a trusted person for support if your betting is affecting your finances, relationships, work or wellbeing.
• Seek assistance from an appropriate Australian gambling support service or qualified professional if you are concerned about your gambling.

Questions and rule interpretation

If you are unsure how a market, game, bet type or settlement condition works, do not place the bet until you have reviewed the available information. These Betting Rules should be read with the relevant product rules and general Terms and Conditions. Where wording is unclear, the applicable product rules, recorded transaction information and relevant legal requirements will be considered together. Harbour 33 Casino may update these rules from time to time. The version displayed on the website when a bet is accepted will generally be used for that transaction, unless a later change is required by law or necessary to correct an error.

By continuing to use the betting service, you confirm that you understand the importance of checking each bet before acceptance and playing within your limits. If you have a complaint, dispute or suspected account security issue, use the available contact or support process and include enough information for the matter to be reviewed, without sending unnecessary sensitive information through an unsecured channel.